Veritas SmartCare™ Door Performance Protection
PREVENTATIVE MAINTENANCE AGREEMENT FOR VERITAS SMARTDOOR® SYSTEMS
Veritas SmartCare Maintenance Services
The Veritas SmartCare program provides routine annual maintenance for Veritas SmartDoors to ensure long-term reliability and safety. This service not only allows for early detection of potential issues but also resolves them before they disrupt operations. In addition, it helps prevent safety risks and avoids costly or time-consuming repairs.
As part of the maintenance process, Veritas conducts thorough checks on mechanical and electrical systems, as well as on component parts and equipment. Necessary adjustments, lubrication, and cleaning are performed to keep the doors operating in a safe and efficient condition. Moreover, these proactive measures extend the lifespan of your equipment.
For parts or mechanisms outside the scope of a Veritas SmartCare PM Plan, billing is handled on a time-and-material basis. However, preferred PM customers benefit from added perks, such as a 10% discount on both labor and parts. This makes the plan an excellent choice for those seeking cost-effective maintenance solutions.
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• Install new equipment correctly and safely • Identify and troubleshoot equipment that regularly experiences downtime • Need on-site repair and help locate a certified repair center |
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• Upgrade to optimize your equipment to extend the lifecycle • Restore equipment to “as new” condition • Certification and training programs for personnel • Assisting in inventory management |
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• Implementing a preventative maintenance and predictive plan • Gain complete visibility into your equipment performance 24/7 • Find out when, why, and how to prevent downtime |
SmartCare customers also receive priority for remote and onsite repairs, which are billed on a time-and-material basis. Additionally, complimentary three-hour consultations are available for technical support issues, offering even greater value.
REPLACEMENT PARTS
Worn or defective parts can be purchased separately to keep systems running smoothly. SmartCare customers, however, receive a 10% discount on parts and labor, further enhancing affordability. For those with a SmartParts package, labor for part replacement is discounted, making it an economical option.
VERITAS SmartParts™
To reduce treatment disruptions and speed up repairs, Veritas recommends purchasing SmartParts Kits. These pre-packaged kits include parts, tools, and consumables, ready for immediate use. Storing the kits onsite eliminates procurement and delivery delays, which is especially important for systems requiring custom-fabricated components. With SmartParts Kits, you can maximize uptime and minimize downtime effectively.
Annual Preventative Maintenance for Veritas SmartDoors
During annual preventative maintenance, Veritas performs a comprehensive inspection and evaluation. Each step ensures the optimal performance and safety of your SmartDoors. The key steps include:
- Door Operation: The team checks for smooth movement while ensuring there are no unusual noises or vibrations.
- Structural Inspections: Veritas evaluates the door frame, support structures, and welds. Balance and plumbness are assessed, and all assemblies are verified to be securely anchored.
- Safety and Functionality: Additionally, we test manual operation, motion detectors, and safety devices. Activation zones and thresholds are also checked to identify and address any trip hazards or parts interference.
- Component Inspections: Furthermore, we inspect mechanical connections, including bushings, bearings, and cables, as well as electrical and electronic systems. We also verify the proper function of motor controls, HMI units, and other electronic components.
- Adjustments and Cleaning: After these checks, we adjust thresholds, lubricate all moving parts, and thoroughly clean operating mechanisms. This includes removing grease, oil, dust, and dirt to maintain optimal performance.
- Final Report: Finally, we provide a detailed annual report summarizing the service performed, additional maintenance needs, and any repair recommendations, along with associated costs.
With Veritas SmartCare, your SmartDoors remain efficient, reliable, and safe. This service ensures smooth operation and offers you peace of mind with excellent care at every step.
