Veritas SmartCare™ Door Performance Protection
PREVENTATIVE MAINTENANCE AGREEMENT FOR VERITAS SMARTDOOR® SYSTEMS
Veritas SmartCare Maintenance Services
The Veritas SmartCare program provides routine annual maintenance for Veritas SmartDoors to ensure long-term reliability and safety. This service not only detects potential issues early but also resolves them promptly to prevent disruptions. Additionally, it minimizes safety risks and reduces the likelihood of costly or time-consuming repairs.
As part of this comprehensive maintenance process, Veritas technicians inspect mechanical and electrical systems, component parts, and equipment thoroughly. They also perform necessary adjustments, lubrication, and cleaning to keep the doors operating at peak efficiency. Furthermore, these proactive measures significantly extend the lifespan of your equipment, saving you money in the long run.
For parts or mechanisms not included in a Veritas SmartCare PM Plan, we handle billing on a time-and-material basis. However, preferred PM customers enjoy exclusive perks, including a 10% discount on both labor and parts. As a result, this plan is an excellent choice for those seeking affordable and effective maintenance solutions.
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• Install new equipment correctly and safely • Identify and troubleshoot equipment that regularly experiences downtime • Need on-site repair and help locate a certified repair center |
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• Upgrade to optimize your equipment to extend the lifecycle • Restore equipment to “as new” condition • Certification and training programs for personnel • Assisting in inventory management |
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• Implementing a preventative maintenance and predictive plan • Gain complete visibility into your equipment performance 24/7 • Find out when, why, and how to prevent downtime |
SmartCare customers also receive priority access to remote and onsite repairs. In addition, we offer complimentary three-hour consultations for technical support, providing even greater value.
REPLACEMENT PARTS
Maintaining system efficiency requires timely replacement of worn or defective parts. For added affordability, SmartCare customers receive a 10% discount on both parts and labor. Furthermore, those with a SmartParts package enjoy discounted labor for part replacements, making it a cost-effective option.
VERITAS SmartParts™
To minimize treatment disruptions and accelerate repairs, Veritas recommends purchasing SmartParts Kits. These pre-packaged kits include essential parts, tools, and consumables, ensuring immediate availability. Storing these kits onsite eliminates delays caused by procurement or delivery, which is especially valuable for systems requiring custom-fabricated components. Consequently, SmartParts Kits help maximize uptime and minimize downtime effectively.
Annual Preventative Maintenance for Veritas SmartDoors
During annual preventative maintenance, Veritas conducts a thorough inspection and evaluation to ensure your SmartDoors perform safely and efficiently. The key steps include:
- Door Operation: Technicians evaluate smooth movement and check for any unusual noises or vibrations.
- Structural Inspections: Our team inspects the door frame, support structures, and welds for stability. They also assess balance and plumbness, verifying that all assemblies are securely anchored.
- Safety and Functionality: Additionally, we test manual operation, motion detectors, and safety devices. Activation zones and thresholds are checked to identify and resolve trip hazards or parts interference.
- Component Inspections: Furthermore, we examine mechanical connections such as bushings, bearings, and cables. We also inspect electrical and electronic systems, ensuring proper function of motor controls, HMI units, and other components.
- Adjustments and Cleaning: After inspections, technicians adjust thresholds, lubricate moving parts, and clean operating mechanisms. This process removes grease, oil, dust, and dirt to maintain optimal performance.
- Final Report: Finally, we provide a detailed report summarizing the service, additional maintenance needs, and any repair recommendations, along with associated costs.
With Veritas SmartCare, your SmartDoors remain efficient, reliable, and safe. This service ensures smooth operation while offering peace of mind through excellent care at every step.
